Terms & Conditions

By using our Carron website you are agreeing to be bound by the Terms and Conditions listed below.

Changes to the website

We at Carron, reserve the right to change or remove any part of our website without notice and will not be held liable to you for any such change or removal.

We also reserve the right to change these Terms and Conditions at any time and your use of the website following any changes will be deemed to be your acceptance of such.

Links to Third Parties

We accept no responsibility for third party websites or links and suggest you check their Terms and Conditions before using them.


Carron Rod and Case Company and their technology providers own all rights to the designs, images and information held on this website.

“Carron Jetstream” is a registered trademark.

Permission is granted for our customers to copy , print or download extracts of material, only for the purpose of placing an order or for any other non-commercial or personal home use.

Any other use of material from this site including modification or reproduction, without prior written permission from Carron Rod & Case Company is strictly forbidden.

Disclaimers and Limitation of Liability

To the extent permitted by law, Carron Rod & Case Company and their technology providers will not be held liable for any indirect or consequential loss or damage arising out of, or in connection with the use of this website.

Whilst endeavouring to make sure that the website is virus and trouble free Carron Rod & Case Company and their technology providers make no guarantee that the functionality of the website will be uninterrupted or error free and therefore cannot not be held responsible for such errors.


You agree to indemnify and hold Carron Rod & Case Company and its agents harmless from and against all liabilities, legal fees, damages, losses, costs and other expenses in relation to any claims or actions brought against Carron Rod & Case Company arising out of any breach by you of these Terms and Conditions or your use of the website.

Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the law of Scotland and you hereby submit to the exclusive jurisdiction of the Scottish Courts

Formation of Contract

All requests and orders to Carron Rod & Case Company are provisional and non-binding until a “Confirmation of Order” has been sent to the email address of the registered user.

Payments options

We accept all major credit/ debit cards.

We also accept by post, Cheques made payable to “Carron Rod & Case Company”

Cheques and credit cards will be charged at the time of processing your order and orders will be despatched on that day.

VAT is included in our pricing but is removed at the checkout for those residing outside the EU.

Stock availability

Whilst we make every effort to ensure we have adequate stock, occasionally we can be caught out by items selling faster than expected. In this instance we will inform you by email of the delay and advise you of timings of expected delivery. We can accept no liability arising from our inability to supply items due to lack of stock other than returning any payments received and made by you for such items .


As a consumer you have the right to cancel your contract at any time between the commencement of the contract and the end of seven working days.

If you decide to cancel, we need to be informed in writing of your intention to do so.

In these circumstances, with the exception of any item taken as a bespoke order, we will accept any items from a cancelled order as long as they are returned to us with all packaging intact and in an unused condition as we would have sent them out to you. On inspection and finding these items in accordance with our request we will refund the cost of these rejected or cancelled orders, including postage charge, within 7 days of receiving the item(s). Please note, however, that items are returned at your own cost and we would recommend the use of a registered postal service for your protection.